Terms of Service

Acceptance of these terms

By accessing arova.studio, submitting an inquiry, or engaging Arova Studio for creative services, you agree to these Terms of Service.
These terms apply to website visitors, prospective and existing clients, agency partners, and newsletter subscribers. If you represent a business, you confirm that you have authority to bind it to these terms.
If you do not agree, please do not use our website or services.

What Arova Studio provides

Arova Studio is a full-service creative studio offering:

• Brand Identity & Strategy: Positioning, logos, visual systems, and guidelines.

• Web Design & Development: UI/UX, Framer, Webflow, CMS, and optimization.

• Motion Design: Animated identities, micro-interactions, films, and Lottie.

• Social Media Design: Content systems, templates, campaigns, and art direction.

• Creative Partnerships: White-label support, overflow work, and retainers.

All services follow the agreed scope. Additional work requires a separate written agreement.

Project agreements & scope

Each Arova Studio project is governed by a signed scope covering deliverables, timeline, investment, revisions, and terms. The project begins once the scope is signed and the deposit is received.
Scope Changes: Additional work requires written approval and may affect the timeline and investment. An estimate will be provided beforehand.
Timeline Changes: Timelines may shift due to delayed feedback, scope changes, third-party dependencies, or force majeure. Any impact will be communicated promptly.

Payments & fees

All fees are outlined in the project scope or service agreement.
Deposits: Foundation: 50% | Studio: 40% | Custom Projects: As specified | Partner Retainers: First month upfront. Deposits are non-refundable once work begins.
Payment: Remaining balances are invoiced at agreed milestones and due within 14 days. Prices are in USD unless stated otherwise. We accept bank transfer, Wise, and Stripe. International clients cover transfer or currency-conversion fees.
Late Payments: Overdue invoices may incur a 1.5% monthly fee. Work may pause after 7 days overdue.
Disputes: Invoice disputes must be raised within 7 days at hello@arova.studio.

Revisions & feedback

Each project includes a set number of revision rounds:

• Foundation: 2 rounds

• Studio: 3 rounds

• Partner Retainer: Continuous revisions

A revision round includes one consolidated set of client feedback followed by one round of updates. Feedback is managed through our shared project system.
Requests outside the agreed scope, major creative direction changes, or changes after final sign-off are not included and may be billed separately.
Additional revisions are available at the rate specified in the project agreement, with costs confirmed in advance.
Final sign-off confirms approval of the deliverables. After sign-off and file delivery, further changes are treated as new scope and invoiced accordingly.

Intellectual property & ownership

Upon full payment, Arova Studio transfers full commercial ownership of custom work created specifically for the project, including agreed brand, website, motion, and social media assets. No ongoing royalties or licensing fees apply.
What We Retain
Arova Studio may showcase completed work in portfolios, case studies, marketing, and award submissions unless a written NDA is agreed before the project begins.
Third-Party Assets
Stock images, fonts, icons, plugins, and other licensed assets remain subject to their original license terms.
Pre-Existing IP
Our existing tools, processes, frameworks, and methods remain Arova Studio property and are not transferred.
Before Full Payment
All project work remains Arova Studio property until payment is received in full and may not be used, published, or shared before then.

Confidentiality

Both parties may share confidential business, financial, technical, or creative information during a project.
Our Commitment
Arova Studio keeps client information, briefs, strategies, and unpublished work confidential and does not share them without permission.
Your Commitment
Clients should not share Arova Studio’s concepts, work-in-progress, or project materials externally before final sign-off.
NDAs
We can sign a mutual NDA if requested before the discovery call or project briefing.
Agency Partners
White-label partnerships remain fully confidential, including the identity of agency clients.

Client responsibilities

Creative projects work best as a collaboration. Clients are responsible for:

• Accurate Briefing: Providing complete and accurate project information.

• Timely Feedback: Responding within 3–5 business days. Delays may affect delivery timelines.

• Content: Providing required copy, images, and assets on time. Delayed content may require placeholders or additional fees.

• Authorization: Confirming they have the rights to all supplied content and authority to approve the work.

• Payment: Meeting all payment obligations under the project agreement.

Feedback
Clear, specific, and constructive feedback helps us deliver better work efficiently.

Pausing & terminating projects

Pausing a Project
Clients may pause projects for up to 8 weeks by notifying us in writing. Longer pauses may incur a restart fee.
Termination by Client
If a project is terminated early, the deposit remains non-refundable. Completed work will be invoiced proportionally, including any third-party costs already incurred. Completed work will be delivered; unfinished work will not.
Termination by Arova Studio
We may terminate projects for prolonged non-payment, abusive or discriminatory behavior, or materially misleading or unlawful project requirements. Any fees paid for unfinished work will be refunded within 30 days.

Warranties & representations

Arova Studio warrants that we:

• Have the skills and experience to deliver the agreed services.

• Produce original work that does not knowingly infringe third-party rights.

• Perform services professionally and with reasonable care.

• Communicate material issues affecting delivery.

You warrant that you:

• Have authority to enter into the agreement.

• Own or properly license all supplied content and assets.

• Will not request work that violates applicable law or third-party rights.

• Will meet your responsibilities under these terms.

No other warranties apply beyond those expressly stated in these terms or the project scope.

Limitation of liability

To the maximum extent permitted by law, Arova Studio’s total liability for any claim arising from our services is limited to the fees paid to us in the three months before the claim.
Arova Studio is not liable for lost profits, revenue, business opportunities, indirect or consequential damages, post-acceptance losses, or issues caused by third-party services or platforms.
These limitations do not apply to liability that cannot legally be excluded, including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Use of this website

By visiting arova.studio, you agree to use the website lawfully and without infringing others’ rights.
You must not:

• Attempt unauthorized access to the website or its systems.

• Send unsolicited commercial communications.

• Copy, republish, or redistribute website content without permission.

• Use automated tools to scrape or collect website data.

All website content, including text, design, images, logos, case studies, and code, belongs to Arova Studio unless otherwise stated. Client portfolio work remains the property of the respective clients.
We may restrict access to the website at any time without notice.

The Arova edit: Newsletter terms

The Arova Edit is Arova Studio’s monthly newsletter covering design, branding, and creative insights.
By subscribing, you agree that:

• Your email is provided voluntarily to receive the newsletter and relevant studio updates.

• We will not sell or share your email for third-party marketing.

• You may unsubscribe at any time using the link in each email.

Unsubscribed addresses will be removed within 7 days.
Content Ownership
Newsletter content belongs to Arova Studio. You may share articles with attribution but may not republish or reproduce them without written permission.

Governing law & dispute resolution

These Terms are governed by the laws of England and Wales. Clients outside the UK retain any mandatory consumer rights that cannot legally be excluded.
Disputes
We encourage resolving disputes directly. Contact hello@arova.studio with the subject “Dispute [Project Name].” We will respond within 5 business days and seek a fair resolution.
If unresolved, both parties agree to attempt mediation before legal action. Any formal proceedings will fall under the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these Terms to reflect changes in our business, services, or applicable law. Significant updates will be reflected by a new “Last updated” date and, where appropriate, a website notice or email to active clients.
Changes will not affect projects already governed by a signed scope document. New projects are subject to the terms in effect when their scope is signed.
The latest version is available at arova.framer.media/terms. Previous versions are available on request.

Severability & entire agreement

Severability
If any provision is found invalid or unenforceable, the remaining terms remain in effect.
Entire Agreement
These Terms, the project scope, and any signed NDA form the complete agreement and replace prior discussions or agreements.
No Waiver
Failure to enforce any provision does not waive the right to enforce it later.
Independent Relationship
These Terms do not create a partnership, joint venture, employment, or agency relationship. Arova Studio operates as an independent service provider.

Questions about these terms

For questions about these Terms, contact us at hello@arova.studio with the subject “Terms Enquiry.”
We’re happy to clarify any clause or discuss applicable modifications before your project begins.
Arova Studio
hello@arova.studio
arova.studio